Inbound 13/1300 and 1800 numbers

In a competitive business landscape, standing out and forging strong connections with your customers is essential. Our Inbound 1300/1800 numbers offer more than just a means of contact – they become a powerful tool for enhancing your business’s identity and communication strategy. Whether you’re a small business striving to make a big impact or an

What is a 1300 number?

A 1300 number in Australia offers a range of benefits for businesses, primarily in terms of branding and customer perception. These nationally recognised numbers give businesses a professional edge, suggesting a nationwide presence even if the company operates from a single location. The cost of calls to a 1300 number is shared between the caller and the business, making it more affordable for customers to contact the company. This can lead to increased customer engagement and satisfaction. Additionally, 1300 numbers are portable and not tied to a specific geographic location, allowing businesses to maintain their contact number even if they relocate. This feature ensures continuity in customer communication and can be particularly beneficial for growing businesses that may change locations or expand. Furthermore, these numbers often come with advanced call-handling features, such as call routing, which can improve the efficiency of handling customer inquiries.

What is an 1800 number?

Having an 1800 number in Australia offers several key benefits for businesses. Firstly, it provides a national presence, enabling businesses to reach a broader audience across the country without being tied to a specific geographic area. This can significantly enhance a brand’s appeal and accessibility. Secondly, 1800 numbers are toll-free for the caller, which encourages potential customers to make inquiries without worrying about call costs. This feature can lead to increased customer engagement and, potentially, higher sales volumes. Additionally, these numbers are easy to remember and can be customized, which aids in marketing and brand recognition. Lastly, they offer flexibility in call management, allowing businesses to route calls to different locations or numbers based on various criteria, ensuring that customer calls are always answered efficiently.

What is the difference between 1300 and 1800 numbers?

In Australia, the key difference between 1300 and 1800 numbers lies in the cost structure for callers. A 1300 number is a local rate number, meaning callers are charged at a local call rate when dialling from any landline in Australia. This cost is typically lower than standard call rates but isn’t free. On the other hand, an 1800 number is a toll-free number, allowing callers to phone without incurring any charge, regardless of their location within Australia. For businesses, both numbers offer national presence and can be configured to reroute calls to different locations. However, while the business absorbs the full cost of calls to an 1800 number, the cost for calls to a 1300 number is shared between the caller and the business. This distinction makes 1800 numbers more customer-friendly, especially for customer service or helplines, whereas 1300 numbers are a cost-effective solution for businesses seeking a national presence without the expense of a full toll-free service.

Creating an Image of Professionalism

Appearances matter, and with Inbound 1300/1800 numbers, your business gains an image of professionalism that rivals even the largest competitors. These numbers transcend physical limitations, allowing you to project a unified front without the need for additional staff or expanding office spaces. As a small business, this advantage

Unifying Connections Across Australia

Say goodbye to multiple contact numbers for different regions. Our Inbound numbers provide a streamlined experience for your customers by offering a single point of contact for your entire customer base across Australia. This simplification not only saves your customers the confusion of navigating through different numbers but also ensures that every caller is just a flat-rate call away from connecting with your business.

Resilience in Communication

At Stride IT, we understand the importance of uninterrupted communication. That’s why our Inbound 1300/1800 numbers offer failover and redundancy solutions, guaranteeing that your business remains accessible even in challenging circumstances. Power outages or office location changes won’t hinder your connectivity – calls seamlessly transition to

Your Number, Your Identity

The flexibility of our Inbound numbers extends beyond their functionality. With the option to customize your number selection, you can infuse a touch of uniqueness into your business. Personalize your number with a word or phrase that resonates with your brand, creating a memorable impression that lingers in the minds of your customers.

Seamless Call Routing

Empower your business with the freedom to choose how and where calls are directed. Our Inbound numbers provide versatile call routing options, enabling you to connect to any valid Australian phone endpoint – be it a mobile, landline, or one of our advanced Voice platforms. This adaptability ensures that your communication strategy aligns perfectly with your business’s needs and goals.

Empower Your Communication Strategy

In a world where communication is the cornerstone of success, Inbound 1300/1800 numbers from Stride IT are your allies in creating lasting connections with your customers. Beyond the functional benefits, these numbers showcase your dedication to exceptional customer service and seamless interaction.